Our
Lawyers’ approach
As legal advisors we
consider integrity, trust and courtesy to be of paramount
importance.
We realise that you come
to us to provide solutions. We do our best to understand your plans
and your expectations from the first time we take your
instructions, not ‘after the event’.
Our approach is
risk-averse both in the provision of advice, the avoidance and
management of disputes and the conduct of litigation.
Our lawyers:
-
are practical and
accessible
-
are decisive and
rigorous
-
are prompt, responsive
and flexible advisors and litigators with the knowledge and
experience to enable them to guide clients through the law and
dispute resolution processes
-
provide realistic advice
in the commercial world, not in an abstract vacuum
-
are able to fortify a
client’s position when that client’s relationship with another
party has broken down irretrievably and, alternately, strive to
achieve a negotiated outcome where it is crucial that relationships
remain intact
-
have constant regard for
time frame and financial considerations so as to provide
cost-effective solutions
-
are accustomed to acting
as advocates and effective client representatives, not only as
technical legal advisors or ‘back-end’ litigators
-
always prepare for
contingencies and commit to a critical path whenever
necessary
We
provide readily understood and relevant advice with considered
forecasts as to the prospects of success. This has the effect of
minimising or eliminating the risk of embarking upon unproductive
strategies or throwing away costs.
We regularly generate
pre-contract, pre-dispute or early dispute tactical advice and can
tailor this to suit the client’s approach. This approach has the
advantage of strengthening commercial positions and avoiding,
minimising and managing disputes.
If a dispute arises we
are able to assess our client’s exposure quickly so as to generate
timely and realistic advice on what our client can expect as well
as a resolution strategy.
Whilst our lawyers aim
to generate dispute avoidance strategies, they can also be vigorous
litigators if need be.
Client management
procedures
We have mechanisms in
place to ensure that we deliver results:
-
with regular and clear
communication
-
with the ability to
change strategies immediately, should the need arise
-
mindful of time frame
imperatives
-
mindful of costs
implications
These principles apply
to all clients.
One example of the
rigour of our client care manifests itself in our File Register,
which records all our clients’ files. This is used to audit the
progress of each client’s matter independently of the lawyer with
the conduct of the client’s matter.
The File Register
contains a constantly updated report on the status of each client’s
file. It also records relevant compliance dates that at any one
time are generated by the lawyer, the client and the
court.
It is in place to ensure
that nothing ‘floats away into the ether’.
Furthermore, we have
established procedures:
External professional
support
Often it is necessary
for our clients to engage external consultants such as Counsel,
building consultants, quantity surveyors, architects, engineers,
valuers and accountants. In such circumstances we:
We have long-standing
professional relationships with consultants of all descriptions and
professional profiles. As a consequence this eliminates guesswork
and delay.
We can always match the
consultant or a team of consultants according to the matter at
hand, regardless of the nature of the advice or the magnitude of
the dispute.
Moreover, we ensure that
the consultants we use are accustomed to our rigours so that their
methodologies and turnaround times are integrated into our own
culture and critical paths. The client therefore benefits from a
genuine team approach.
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